Privacy Policy

Effective Date: September 29, 2026 · Last Updated: September 29, 2026

Givaro LLC ("Givaro," "we," "us") operates the Givaro mobile application and givaroapp.com. This policy explains what we collect, why, who we share it with, and the choices you have.

We do not track you across other companies' apps or websites, we do not use advertising or attribution SDKs, and we do not sell your personal information.

1. Information We Collect

Account Information

  • Email address used to register (including Apple Private Relay addresses if you use Sign in with Apple)
  • Name and profile photo, if you provide one
  • Phone number, if you provide one
  • Password (stored only as a salted hash; we never see your password)
  • If you sign in with Google or Apple, the name and email address they share with us

Profile & Preference Information
You choose whether to provide any of this. It exists so that people buying you gifts get it right.

  • Birthday
  • Clothing, shoe, ring, bracelet and necklace sizes
  • Style tags, favorite brands, favorite colors, jewelry metals and styles
  • Interests, including tech interests, home décor styles, candle scents and gift categories
  • Short biography
  • Shipping address (street, city, state, postal code)

Contacts You Add

  • Names, email addresses, phone numbers, birthdays, relationship labels, sizes and notes for the people you save as gift recipients
  • If you grant permission, contacts imported from your device's address book. We ask before accessing it, you can decline, and you can revoke access at any time in your device settings.
  • When you add a contact by email or phone number, we check whether that person already has a Givaro account so we can offer to send them a friend request. Their profile is not shared with you unless they accept.

Content You Create

  • Wishlists and saved items, including product titles, links, images, prices and notes
  • Gift reminders and occasions
  • Posts, comments and reactions you share with your circle
  • Messages you send to other Givaro members
  • Photos you upload, such as profile pictures and shared images
  • Support tickets, bug reports, and reports you file about other members or content, including any attachments

Activity Information

  • Products you view, save, tap and interact with inside Givaro
  • Retailer links you open through Givaro's in-app browser, including the retailer and product category
  • Gift suggestions shown to you and how you responded to them
  • Purchases you record or confirm in the app, including item name, price and the person the gift was for
  • Rewards points earned and redeemed, and referral activity

Technical Information

  • Device type, operating system and app version
  • Crash reports, error logs and performance diagnostics
  • Anonymous usage statistics, such as which screens are used (you can turn this off in Settings → Data Preferences)
  • Push notification tokens, if you enable notifications

What We Do Not Collect

  • Credit card or bank account numbers. Purchases happen on the retailer's own site; we never receive your payment details.
  • Government identification or social security numbers
  • Precise device location or GPS data
  • Your device's advertising identifier (IDFA / GAID)
  • Health, biometric or financial account data

2. How We Use Your Information

  • To operate your account and the core features of the app
  • To power Givaro Brain™ and the Taste Graph™, which generate gift suggestions from your saved items, stated preferences and in-app activity
  • To let people in your circle see what you have asked for, and to help friends coordinate so nobody buys the same gift twice
  • To send reminders about birthdays, anniversaries and other occasions
  • To deliver notifications you have enabled. If you provide a phone number and turn on SMS reminders, we send text messages for the occasions you choose; message and data rates may apply, and you can reply STOP at any time to opt out.
  • To operate the rewards and referral programs
  • To respond to support requests and fix bugs
  • To review reports, enforce our Terms, and detect and prevent abuse, fraud and security incidents
  • To meet legal obligations

3. Service Providers

We use a small number of third-party providers to run Givaro. They process data only on our instructions and only to provide their service to us.

  • Supabase: database, authentication and file storage. Handles your account data, profile, contacts, wishlists, messages and uploaded images.
  • Anthropic: AI gift suggestions. Receives product titles, brands, style tags, sizes and occasion context in order to generate recommendations. It never receives names, email addresses, phone numbers or shipping addresses.
  • Sentry: crash and error reporting. Receives diagnostic data, device type and error traces.
  • PostHog: anonymous usage analytics, so we can see which features are used. You can opt out in Settings → Data Preferences.
  • Resend: transactional email. Receives your email address and the message content.
  • Twilio: SMS reminders, where you have enabled them. Receives your phone number and the message content.
  • Google Places: address autocomplete. Receives the address text you type while entering shipping details.
  • Expo: push notification delivery. Receives your notification token and the message content.
  • Apple and Google: Sign in with Apple, Sign in with Google, and app distribution through the App Store and Google Play. Receive authentication identifiers.

We do not sell your personal information, and we do not share it with data brokers or advertising networks.

4. Information Shared With Other Members

Givaro is a social gifting app, so some information is shared by design, and only with people you have chosen to connect with by sending or accepting a friend request:

  • Your public wishlists are visible to people you are connected with. Lists you mark private are not.
  • Your profile details, such as sizes, birthday and style preferences, are visible to people you have connected with, so they can shop for you.
  • Your shipping address is shared only if you turn on the shipping-sharing setting, and only with people in your circle.
  • Posts, comments and reactions are visible to your connected friends.
  • Gift claims let friends see that a gift has been claimed so they don't duplicate it. To preserve surprises, we tell you when something on your list has been purchased without revealing what it was or who bought it.

Members you have not connected with can see only your name and profile photo when they search for you. You control these boundaries through your privacy settings and by choosing which lists are public.

5. Blocking and Reporting

You can block any member from a chat or their profile. A blocked member cannot message you, see your profile, wishlists or posts, or send you a friend request, and is not told they were blocked. You can manage blocked members in Settings → Blocked Accounts.

You can report messages, posts, members and contacts from inside the app. Reports are reviewed by our team, and we may remove content, restrict features or close accounts that violate our Terms. Reports are kept for up to 90 days after they are resolved.

6. Affiliate Links

Some retailer links in Givaro are affiliate links. If you buy something after opening one, the retailer may pay us a commission at no extra cost to you. This is how the rewards program is funded. Affiliate links attribute purchases to Givaro; they do not build an advertising profile of you.

7. Aggregated and Anonymized Information

We may produce statistics from collective activity across all users, for example which product categories are popular in a given season. These are aggregate figures only and cannot be linked back to any individual, device or account.

We do not share user-level data with retailers, brands, advertisers or data brokers, and we do not use your data for advertising or for tracking you across other companies' apps or websites.

You can opt out of contributing to aggregated analytics at any time in Settings → Data Preferences. This does not affect your access to Givaro or the quality of your own recommendations.

8. App Tracking

Givaro does not track you. We do not access your device's advertising identifier, we include no advertising or attribution SDKs, and we do not link your data with third-party data for advertising purposes.

9. Your Rights and Choices

Wherever you live, you can:

  • Access the information we hold about you
  • Correct anything inaccurate, directly in the app or by contacting us
  • Delete your account and personal data, from Settings → Delete Account in the app, at givaroapp.com/delete-account, or by contacting us
  • Export your data in a portable format
  • Opt out of aggregated analytics in Settings → Data Preferences
  • Revoke contacts, photo and notification permissions in your device settings
  • Block and report other members at any time

California residents (CCPA/CPRA): you have the right to know what we collect, to delete it, to correct it, and to opt out of sale or sharing. Givaro does not sell or share personal information as those terms are defined by the CCPA. We will not discriminate against you for exercising these rights.

European Economic Area and UK residents (GDPR): you have the rights of access, rectification, erasure, restriction, portability and objection. Our lawful bases are performance of a contract (operating your account), legitimate interests (security, product improvement) and consent (notifications, contacts access, optional analytics). You may withdraw consent at any time and may lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact privacy@givaroapp.com. We respond within 30 days.

10. Data Retention

We keep your information for as long as your account is active.

When you delete your account in the app, your personal data (profile, contacts, wishlists, messages, posts, activity history and uploaded images) is removed immediately. Deletion requests sent by email are completed within 7 days.

Some information is not deleted, because it belongs to someone else: if a friend saved a contact record or a gift list for you, that record is theirs and remains in their account, though it is unlinked from your deleted account.

We keep support ticket records and resolved reports for up to 90 days to resolve disputes, and may retain limited records where the law requires it or to enforce our agreements. Anonymous crash and usage statistics that cannot be linked to you are retained.

11. Data Security

  • Encryption in transit (TLS) and at rest
  • Row-level access controls in our database, so members can only read their own data and what has been explicitly shared with them
  • Authentication required for all data access, with credentials never stored in the app
  • Rate limits and abuse monitoring on messaging and notifications
  • Regular security reviews

No system is perfectly secure, and we cannot guarantee absolute security. If a breach affects your personal data, we will notify you and the relevant authorities as required by law.

12. Age Requirements

You must be 18 or older to create a Givaro account. Givaro is not directed to children, and we do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it promptly. Contact privacy@givaroapp.com if you believe this has happened.

13. International Transfers

Givaro is operated from the United States and our infrastructure is hosted in the United States. If you use Givaro from outside the US, your information will be transferred to and processed there, under appropriate safeguards for transfers from the EEA and UK.

14. Changes to This Policy

We may update this policy. Material changes will be announced in the app or by email, and the "Last Updated" date above will change. Continuing to use Givaro after an update means you accept the revised policy.

15. Contact

Privacy inquiries: privacy@givaroapp.com
Support: support@givaroapp.com

Givaro LLC