Delete your account

We are sorry to see you go. Learn how to permanently delete your Givaro account, manage your data privacy settings, or explore alternatives before closing your profile.

Account deletion guidelines and FAQs

Find clear, straightforward instructions on how to remove your profile directly inside the app or by contacting our support team.

How do I delete my Givaro account directly in the app?

You can delete your account instantly inside the mobile app. Open Givaro, navigate to Settings, select Delete Account, and confirm your choice. Account deletion inside the app is immediate and permanent.

How can I delete my account if I no longer have the app installed?

If you have already deleted the app, simply send an email to support@givaroapp.com from the email address linked to your account with the subject line "Delete my account". We will process your deletion within 7 days and send you an email confirmation.

What data is kept after my account is deleted?

Your personal profile, AI gift preferences, saved wishlists, and activity history are permanently removed. Support ticket records are securely retained for up to 90 days for dispute resolution before being deleted. Fully anonymized crash reports and app usage statistics that cannot be linked to your identity are kept to improve platform stability.

Are there lighter alternatives before deleting my account?

Yes. If you simply want more control over your experience, you can turn off notifications in Settings, remove specific contacts or wishlists, clear your gift and purchase history, or disable analytics under Settings > Data Preferences without deleting your entire profile.

Can I request partial data deletion without closing my account?

Yes. You can contact us at support@givaroapp.com to request the removal of specific pieces of data, such as past gift recommendations or search history, while keeping your main account active.

Can I provide feedback on my departure?

We'd love to know why you're leaving — feel free to reply to your deletion confirmation email or write to us directly at support@givaroapp.com.

Need assistance or have more questions?

Our dedicated support team is available to help resolve any account concerns, manage your privacy preferences, or answer any technical questions.